Knowledge articles and information in support of IT services related to information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information.
A shared account allows several K-Staters, such as a college or department staff, to share a single K-State email account, which includes email, calendar, contacts, and more.
Zoom is a full-featured video and collaborative technology which unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform.
This article will provide a guide on how to add and/or remove your work and school account in Windows settings.
How to upload a document or create a new document in OneDrive on the web
Adding Owners to a LISTSERV.
How to add items into the Favorites folder in Outlook 2013.
How to use categories to organize your mailbox.
In the LISTSERV interface, you can add multiple subscribers to a list you own using a .CSV or .TXT file.
Resolving calendar sharing error in Microsoft 365
Canceling meetings in Outlook.
Removing a meeting you scheduled will let the meeting attendees know the meeting is cancelled. You can only cancel meetings that you organized.
Outlook for the web provides a variety of themes you can choose from to meet your personal preference. This includes light and dark modes to help ease eye strain.
How to check how much storage space is free in OneDrive.
Setting up Microsoft 365 email on an Android phone.
Configure your K-State email with the Mail application on IOS devices.
How to view and add a shared account in Outlook for the web.
Meeting requests and responses can quickly clutter your inbox. Create rule(s) that filter all meeting-related messages to specific folder(s).
Meeting requests and responses can quickly clutter your inbox. Create rule(s) that filter all meeting-related messages to specific folder(s).
How to set a signature in Outlook for Windows.
You can create an email signature that you can add automatically to all outgoing messages or add manually to specific ones.
Use automatic replies to inform people you will be out of the office and won't be responding right away to their email messages.
How to create, move, rename, and delete folders.
Creating calendars in Outlook for Mac.
You can create multiple calendars in Outlook.This helps with keeping your calendars organized and easily viewable without out cluttering your primary calendar.
How to create contact groups in Outlook for Windows.
Creating and sending emails on behalf of another person.
How to create a new folder in Outlook for Windows.
Rules can be used to automatically sort incoming emails into folders based on, for example, who the sender is, who the message was sent to, or the importance of a message. For example, you can create a rule to automatically move all mail sent to a group you're a member of to a specific folder.
How to customize the way Outlook on the web looks and how messages are displayed by applying themes and editing the display settings.
A delegate can see your calendar and, depending on the permissions given, can create and respond to meetings on your behalf.
Delegating access to a calendar.
How to set a delegate to read and send emails on your behalf in Outlook for Windows.
Differences between OneDrive for Business and OneDrive.
Distribution Group request.
Email Records Frequently Asked Questions.
How to enable the Focused mailbox.
You can automatically forward your email messages by setting up Inbox rules. Once you no longer want to forward your messages, you can easily disable the forward. You can retain the rule in case you need to use it again.
How to get a list of the public listservs at K-State.
Email forwarding is set in Outlook on the web only. Note that the university sends official correspondence to K-State students and faculty via their primary email addresses with the full expectation that communications will be received and read in a timely fashion. If K-State students and faculty forward their mail to another email address, their primary campus email address remains the official destination for official university correspondence.
Installing Microsoft Office Apps on Android/Apple Mobile Devices.
Installing Zoom for Microsoft Teams.
Basics for listserv subscribers.
How to locate POP, IMAP and SMTP settings for Office 365
Managing a Shared Account
Using the Outlook Web App to manage addresses in a blocked senders list.
Potential junk email is moved to the junk email folder automatically, and any potentially dangerous content (links, executable code, etc.) within the message is disabled.
Manage LISTSERV mailing list subscriptions.
How to add, edit, and remove safe senders and domains that you wish to always receive e-mails from.
Office 365: Managing your email.
How to manage templates of the ListServ mailing lists that you own.
How to manage zoom breakout rooms.
Using Office 365 to initiate a Remote Wipe of Mobile Devices.
Defines email clients that are supported by the IT Service Desk and Information Technology Sources
Microsoft Teams Message Retention Schedule.
How to move emails out of the Junk folder in webmail.
This article goes over some reasons on why somebody might not be receiving emails.
Microsoft is phasing out Basic Authentication for the higher security standards of Modern Authentication.
To automatically open another person's mailbox in addition to your own each time you open Outlook
A shared mailbox allows a group of people to share a single K-State email account, which includes email, calendar, and contacts. This allows the group to monitor and send email from the account. Only those designated by the account owner can access the account.
How to configure room/resource scheduling within webmail.
This article contains the steps needed to follow in order to print a landscape-oriented calendar.
How to request read and or delivery receipts in Outlook Webmail.
Outlook may show as disconnected from the server after your eID password is changed. These steps will remove your old saved password and allow you to enter your new password into Outlook.
For users who do not wish to have their LinkedIn profile visible in their K-State Office 365 profile
After you have been made a delegate by another user, you can reply to or forward their mail on their behalf
About and requesting a shared account
You can change an appointment, meeting, recurriing appointments, or event that you created to update your Outlook calendar and to let other people know about schedule changes.
Rescheduling meetings in Office 365 on a Mac.
How to respond to meeting requests for another person on Outlook Desktop in Windows.
Restoring deleted items from Outlook Web App back to their default locations.
Schedule a meeting room at the same time you invite attendees.
Create an invitation to send to those you want to attend a meeting. Responses to your invitation (e.g. accept/decline) will appear in your Inbox.
How to schedule meetings through Outlook Desktop through Windows.
How to search for specific email by sender, topic, date, etc. is a common need in email. Basic techniques and some advanced search terms are provided in this article.
How to send listserv commands in webmail.
This article describes the process of attaching a shared account email address to an email sent out.
Email encryption encodes the content of email messages, including attachments, to protect potentially sensitive information from being read by anyone other than the intended recipients. Email can be encrypted for both K-State and external recipients.
How to set your language and time zone preference.
Learn to use the Outlook Web App to Share Folders.
You can subscribe to any public calendar on the Internet. Once you have subscribed, you will see that calendar in your list of calendars.
How to subscribe to a chased account in Outlook
How to utilize the Survey Flow in Qualtrics.
Changing a Zoom account's Personal Meeting ID.
Learn how to respond to meeting requests through outlook.
Using Zoom within Microsoft Teams.
How to view a shared folder in Outlook Webmail.
How to view a shared account in Webmail.
Viewing Shared Calendars Outlook on Windows.
You can view other people's calendars once they have granted you access.
New Zoom Meeting Join Flow
Zoom minimum software requirements and link to detail.