Knowledge articles and information in support of IT services related to information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information.
Information about the Zoom video conferencing suite
In the LISTSERV interface, you can add multiple subscribers to a list you own using a .CSV or .TXT file.
Resolving calendar sharing error in Microsoft 365
How to cancel a meeting in the Outlook Web App
Canceling meetings in Outlook.
Setting up Microsoft 365 email on an Android phone.
Configure your K-State email with the Mail application on IOS devices.
How to view and add a shared account in webmail.
Group eID are being phased out in favor of shared accounts. This article details the procedures for doing so.
How to create a rule that filters all meeting-related messages to a specific folder for Outlook on the web.
How to create an email signature in the Outlook Web App.
How to create, move, rename, and delete folders.
Shows how to create and edit contact lists in webmail.
How to customize the way the Outlook Web App looks and how messages are displayed by applying themes and editing the display settings.
A delegate can see your calendar and, depending on the permissions given, can create and respond to meetings on your behalf.
Differences between OneDrive for Business and OneDrive.
Distribution Group request
Email Records Frequently Asked Questions.
Provides guidance on using email and avoiding sending sensitive information.
Enable or disable forwarding in the Outlook Web App.
How to get a list of the public listservs at K-State.
how to change themes in Outlook web app
Installing Zoom for Microsoft Teams.
Adding Owners to a LISTSERV.
Basics for listserv subscribers.
How to locate POP, IMAP and SMTP settings for Office 365
Manage LISTSERV mailing list subscriptions.
How to manage templates of the ListServ mailing lists that you own.
Managing a Shared Account
Potential junk email is moved to the junk email folder automatically, and any potentially dangerous content (links, executable code, etc.) within the message is disabled.
How to add, edit, and remove safe senders and domains that you wish to always receive e-mails from.
Installing Microsoft Office Apps on Android/Apple Mobile Devices.
Microsoft Teams Message Retention Schedule.
How to move emails out of the Junk folder in webmail.
Rescheduling meetings in Office 365 on a Mac.
Microsoft is phasing out Basic Authentication for the higher security standards of Modern Authentication.
Using Office 365 to initiate a Remote Wipe of Mobile Devices.
Defines email clients that are supported by the IT Service Desk and Information Technology Sources
How to upload a document or create a new document in the OneDrive web app.
Opening other mailboxes (shared, rooms, resources) through Outlook Web App.
Creating calendars in Outlook on Mac.
How to create contact groups in the desktop client through Windows.
How to set a delegate to read and send emails on your behalf in Outlook on a Windows device.
To automatically open another person's mailbox in addition to your own each time you open Outlook
Viewing Shared Calendars Outlook on Windows.
How to set a signature in the Outlook Desktop Client.
How to add items into the Favorites folder in Outlook 2013.
How to schedule meetings through Outlook Desktop through Windows.
How to create a new folder in the Outlook Desktop Client on a Windows device.
How to respond to meeting requests for another person on Outlook Desktop in Windows.
Creating and sending emails on behalf of another person.
How to configure room/resource scheduling within webmail.
Create a Rule in the Outlook Web App for meeting requests.
How to automaticlly send out of office replies in Outlook Webmail.
How to create a new calendar in Outlook Webmail.
How to add a rule to webmail inbox.
Delegating access to a calendar.
How to set forwarding in Outlook Webmail.
Using the Outlook Web App to manage addresses in a blocked senders list.
This article goes over some reasons on why somebody might not be receiving emails in the Outlook Web App.
How to request read and or delivery receipts in Outlook Webmail.
Rescheduling events on the Outlook Web App that you have already created.
Responding to meeting invitations in the Outlook Web App.
Restoring deleted items from Outlook Web App back to their default locations.
How to invite attendees to an event in the Outlook Web App.
How to schedule a meeting or event using the Outlook Web app.
Setting your language and time zone preference in Outlook Web App.
Learn to use the Outlook Web App to Share Folders.
How to view a shared folder in Outlook Webmail.
How to utilize the Survey Flow in Qualtrics.
Outlook may show as disconnected from the server after your eID password is changed. These steps will remove your old saved password and allow you to enter your new password into Outlook.
For users who do not wish to have their LinkedIn profile visible in their K-State Office 365 profile
After you have been made a delegate by another user, you can reply to or forward their mail on their behalf
How to search for specific email by sender, topic, date, etc. is a common need in email. Basic techniques and some advanced search terms are provided in this article.
How to send listserv commands in webmail.
How to send an encrypted email using webmail or the Outlook desktop client.
About and requesting a shared account
How to subscribe to a chased account in Outlook
Changing a Zoom account's Personal Meeting ID.
Learn how to respond to meeting requests through outlook.
Using Zoom within Microsoft Teams.
How to view a shared account in Webmail.
How to view a shared calendar in the Outlook Web App.
Subscribing to any public calendar on the internet through Outlook Web App.