Objective
Potential junk email is moved to the junk email folder automatically, and any potentially dangerous content (links, executable code, etc.) within the message is disabled.
Audience
- Students
- Faculty
- Staff
- Guests
Environment
Outlook Web App
Procedure
Outlook Web App: Managing junk email
Potential junk email is moved to the junk email folder automatically, and any potentially dangerous content (links, executable code, etc.) within the message is disabled.
Marking a message as not junk
- Click the message you want to mark as not junk, and then click the It's not junk button on banner on the email.

- In the Report drop down on your toolbar, click Report Junk or Not Junk depending on your desire to report Microsoft's information.

Note: The message will move to your inbox after doing this.
Moving a message from junk email
- Right-click the message you want to move and then click move.

- Click the folder that you would like to move the message to
Note: If the message is truly junk, you can add the email address to your blocked sender's list.