Communication and Collaboration Services

Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, email and collaboration services, media and audio/visual, and web services.

Categories (5)

Email and Collaboration Services

Knowledge articles and information in support of IT services related to information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information.

Mass Communications and Emergency Notifications

Knowledge articles and information in support of IT services related to one-way communications and emergency communications to the entire campus or other defined groups.

Media and Audio Visual

Knowledge articles and information in support of IT services related to broadcasting, live streaming, video recording and media production.

Web Services

Knowledge articles and information in support of IT services related to content management systems, portals, web hosting, web analytics, user experience design, and URL management.

Telephone

Knowledge articles and information in support of it services related to analog and digital voice services.