Viewing a shared account in Outlook on the web

 Objective

You can view shared accounts, of which you are a member, though the Webmail application.
 

 Audience

• Students
• Faculty
• Staff

 Environment  

• Webmail

 Procedure

There are two ways of doing this: One involves adding a shared folder in your personal KSU mailbox, and the other involves opening a new tab with only the shared account mailbox.

Note: If you're on the Outlook Client, click here for more information.

1. Open the Outlook Web App via webmail.ksu.edu

Shared Folder method:

2. Right click Folders on the left hand side of the screen. 
   
   
    
3. Select Add shared folder.
   
   
    
4. Type the eID of the Shared account and then click Add.
   
   
    
5. Select the appropriate account and click Add.
   
   

Separate Tab method:

2. Click on your Account profile image in the top right of your screen
3. Select Open another mailbox
   
   
    
4. Input the share account name into the text bar and select Open
   
   

 Sending an email from the shared account.

1. Start a new email.
2. Go to Options, and make sure Show From is checked.
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3. From should now be showing, click the carat next to email address to change it. Click other email addresses, and add the shared account. 
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4. From now on, the shared account should show every time the carat is clicked.