Objective
You can view shared accounts, of which you are a member, though the Webmail application.
Audience
Environment
Procedure
- Open the Outlook Web App via webmail.ksu.edu.
- Right click Folders on the left hand side of the screen.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=755a28e8-2bb2-42d0-ac8d-d2ec1de5cfa9.png)
- Select Add shared folder.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=60732984-64bd-4cc1-a5a9-264610d4a0b5.png)
- Type the eID of the Shared account and then click Add.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=2980d9e2-1f17-4ae9-aaf3-5940fde3aa5d.png)
- Select the appropriate account and click Add.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=267a27cd-e9eb-42c6-9692-17fa03b89b57.png)
If you're on the Outlook Client, click here for more information.
Sending an email from the shared account.
- Start a new email.
- Go to Options, and make sure Show From is checked.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=379a6fbe-c9b7-400d-9a8a-f8566fafe9eb.png&beidInt=2)
- From should now be showing, click the carat next to email address to change it. Click other email addresses, and add the shared account.
![](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=5ebf6961-f3f4-4047-bd06-e2a9940e13ab.png&beidInt=2)
- From now on, the shared account should show every time the carat is clicked.