Objective
How to manage a shared account.
Audience
Environment
eProfile
Procedure
Managing a Shared Account
Through eProfile, shared account owners and managers can:
- Add or remove members
- Add or remove email forwarding
- Change the primary contact/owner
A shared account can only be deleted by the IT Service Desk.To manage a shared account,
- Sign in at eid.ksu.edu with your eID and password.
- Select Shared Accounts and Distribution Groups.
- Click Edit for the shared account to edit.
- Click the Manage Members or Manage Managers tab.
- In Member eID, type the eID to add and click Add.
Notes:
- If you add a new member, they receive an email stating they have been added as a member of the shared account and they will be able to add the shared account folder to their inbox.
- If you added a new manager, they receive an email stating they have been added as a manager to the shared account.
- Click the Manage Members or Manage Managers tab.
- Select the check box next to the name to remove and then click Remove.
Notes:
- If you remove a member, they receive an email stating they are removed from the shared account and that the shared folder is removed from their inbox.
- If you remove a manager, they receive an email stating they are removed as a manager to the shared account.
- Click the Shared Account Data tab.
- Change the eID in Contact eID and click the Save button. Review the updated contact name and phone.