Managing a shared account

Summary

Managing a Shared Account

Body

 Objective

How to manage a shared account.

 Audience

  • Faculty
  • Staff

 Environment  

eProfile

 Procedure

Managing a Shared Account

Through eProfile, shared account owners and managers can:

  • Add or remove members
  • Add or remove email forwarding
  • Change the primary contact/owner

A shared account can only be deleted by the IT Service Desk.To manage a shared account,

  1. Sign in at eid.ksu.edu with your eID and password.
  2. Select Shared Accounts and Distribution Groups.

    ""
     
  3. Click Edit for the shared account to edit.
     

     
  1. Click the Manage Members or Manage Managers tab.
  2. In Member eID, type the eID to add and click Add.

    ""

    Notes:
    • If you add a new member, they receive an email stating they have been added as a member of the shared account and they will be able to add the shared account folder to their inbox.
    • If you added a new manager, they receive an email stating they have been added as a manager to the shared account.
  1. Click the Manage Members or Manage Managers tab.
  2. Select the check box next to the name to remove and then click Remove.

    ""

    Notes:
    • If you remove a member, they receive an email stating they are removed from the shared account and that the shared folder is removed from their inbox.
    • If you remove a manager, they receive an email stating they are removed as a manager to the shared account.
  1. Click the Shared Account Data tab.
  2. Change the eID in Contact eID and click the Save button. Review the updated contact name and phone. 
     

Details

Details

Article ID: 109
Created
Wed 5/25/22 8:36 PM
Modified
Wed 9/4/24 7:15 PM

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