Knowledge articles and information in support of IT services related to University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. This includes software and application installation and troubleshooting.
K-State has four primary wireless networks to which students, faculty, and staff may connect: KSU Guest, KSU Wireless, KSU Housing. This article will discuss how to connect to KSU wireless and housing. The steps for guests are similar but without the login requirement.
How to get to Device Manager on a Windows 10 device.
How to install adobe reader on a Windows device.
How to change an account password on a Windows device.
Steps for clearing the cache of Chrome, Firefox, Safari, and Edge.
Information about eduroam wireless on the K-State campus.
Connecting iPhone and Android to KSU Wireless Networks.
How to delete the Keychain password for a MacOS
Some wireless applications and installation utilities require that the computer's wireless connection be managed by the Microsoft Windows Wireless Connection Manager. However, many computers are pre-loaded with different wireless connection managers, usually supplied by the manufacturers of their wireless cards, which prevents the applications from installing or working correctly.
K-State provides Adobe Creative Cloud to all state-employed active faculty and staff free of charge. You can download the entire Adobe Creative Cloud Suite or individual Adobe apps, including Adobe Acrobat.
How to get the library URL for Business OneDrive account to sych to the desktop client.
How to forget saved networks on wireless-connected devices.
Learn what to do and what to avoid while cleaning and sanitizing high touch electronics.
Installing GlobalProtect on iPhones and iPads.
Installing and Connecting to the GlobalProtect VPN on a Mac.
How to install, connect to, and disconnect from the Global Protect VPN on a Windows machine.
How to Intsall Office 365 Apps for Macs.
Installing Microsoft 365 from K-State webmail.
How to manually connect to a wireless network on a Windows 10 device.
How to create a wireless profile on a Mac.
How to reformat a flash drive on a Windows device
Removing a Samba Connection in Windows.
Removing programs and services from Startup.
How to reset a Mac device's PRAM.
How to run ipconfig on a windows machine.
How to sign out of Office 365 on a Mac and then sign back in.
Start WLAN AutoConfig on a Windows computer
How to turn wireless on and off on a Windows 10 or MacOS device.
Uninstalling Trend Micro OfficeScan for Mac OS X.
How to uninstall applications from a Mac device.
How to uninstall an application on a Windows 10 device.
Devices that will need to be changed after resetting an eID password.
How to change the screen resolution on a Windows 10 device
How to uninstall a driver on a Windows 10 device.