Knowledge articles and information in support of IT services related to University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service.
K-State has four primary wireless networks to which students, faculty, and staff may connect: KSU Guest, KSU Wireless, KSU Housing. This article will discuss how to connect to KSU wireless and housing. The steps for guests are similar but without the login requirement.
Steps for clearing the cache of Chrome, Firefox, Safari, and Edge.
How to configure a remote desktop for the personal home computer.
Information about eduroam wireless on the K-State Campus.
Shows how to create and edit contact lists in webmail.
How to delete the Keychain password for a MacOS
Some wireless applications and installation utilities require that the computer's wireless connection be managed by the Microsoft Windows Wireless Connection Manager.
However, many computers are pre-loaded with different wireless connection managers, usually supplied by the manufacturers of their wireless cards, which prevents the applications from installing or working correctly.
How to get the library URL for Business OneDrive account to sych to the desktop client.
How to forget saved networks on wireless-connected devices.
Learn what to do and what to avoid while cleaning and sanitizing high touch electronics.
These instructions are valid for both the full Adobe Creative Cloud Suite and Adobe Acrobat (Pro) DC only. After you receive your "Access Granted" email from Adobe, follow these steps to install the software.
Installing GlobalProtect on iPhones and iPads.
Installing and Connecting to the GlobalProtect VPN on a Mac.
How to install, connect to, and disconnect from the Global Protect VPN on a Windows machine.
How to Intsall Office 365 Apps for Macs.
Installing Office 365 from K-State webmail.
How to uninstall applications from a Mac device.
To create a wireless profile for a Macintosh computer, you need to be in the Network Preferences window.
How to move emails out of the Junk folder in webmail.
Connecting iPhone and Android to KSU Wireless Networks.
How to view a shared folder in Outlook Webmail.
How to reformat a flash drive on a Windows device
Removing Programs and Services from Startup
How to reset a Mac device's PRAM.
How to run ipconfig on a windows machine.
How to sign out of Office 365 on macOS then sign back in.
Start WLAN AutoConfig on a Windows computer
How to turn wireless on and off on a Windows 10 or MacOS device.
Uninstalling Trend Micro OfficeScan for Mac OS X.
How to uninstall a program on a Windows 10 device.
Changing a Zoom account's Personal Meeting ID.
How to get to Device Manager on a Windows 10 device.
How to change an account password on a Windows device.
How to change the screen resolution on a Windows 10 device
How to manually connect to a wireless network on a Windows 10 device.
How to uninstall a driver on a Windows 10 device.