Knowledge articles and information in support of IT services related to University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. This includes software and application installation and troubleshooting.
K-State has four primary wireless networks to which students, faculty, and staff may connect: KSU Guest, KSU Wireless, KSU Housing. This article will discuss how to connect to KSU wireless and housing. The steps for guests are similar but without the login requirement.
How to get to Device Manager on a Windows 10 device.
Use one of the two methods below to change which apps open different file types by default
How to change an account password on a Windows device.
How to change the screen resolution on a Windows 10 device
How to change the default language in Google Chrome.
Steps for clearing the cache of Chrome, Firefox, Safari, and Edge.
Information about eduroam wireless on the K-State campus.
How to delete the Keychain password for a MacOS
How to determine if a driver is installed correctly on a windows 10 device. Also shows how to uninstall or update a driver.
Some wireless applications and installation utilities require that the computer's wireless connection be managed by the Microsoft Windows Wireless Connection Manager. However, many computers are pre-loaded with different wireless connection managers, usually supplied by the manufacturers of their wireless cards, which prevents the applications from installing or working correctly.
K-State provides Adobe Creative Cloud to all state-employed active faculty and staff free of charge. You can download the entire Adobe Creative Cloud Suite or individual Adobe apps, including Adobe Acrobat.
Downloading and installing Microsoft Visio Pro.
How to install or renew the license for SAS software.
How to install SPSS on a Windows or Mac device.
Information about the international roaming service eduroam.
How to get the library URL for Business OneDrive account to sych to the desktop client.
How to forget saved networks on wireless-connected devices.
How to check for updates to Mac OS.
Learn what to do and what to avoid while cleaning and sanitizing high touch electronics.
Office 365: How to deactivate a Office 365 ProPlus installation
How to install adobe reader on a Windows device.
Installing Adobe Suite Shared Device License
How to Intsall Office 365 Apps for Macs.
Installing Microsoft 365 from K-State webmail.
How to install and sign into the Outlook app on an iPhone or iPad.
How to manually connect to a wireless network on a Windows 10 device.
How to create a wireless profile on a Mac.
How to make it so that a Windows 10 device doesn't automatically connect to the KSU Guest network.
Printing using a copy code in Windows.
How to reformat a flash drive on a Windows device
Removing a Samba Connection in Windows.
Removing programs and services from Startup.
How to reset a Mac device's PRAM.
How to run ipconfig on a windows machine.
How to sign out of Office 365 on a Mac and then sign back in.
Start WLAN AutoConfig on a Windows computer
Switching Adobe Accounts in Creative Cloud Desktop App
How to perform a system restore to a previous point in time on a Windows 10 device.
How to turn wireless on and off on a Windows 10 or MacOS device.
Uninstalling Trend Micro OfficeScan for Mac OS X.
How to uninstall applications from a Mac device.
How to uninstall an application on a Windows 10 device.
How to uninstall a driver on a Windows 10 device.
How to uninstall Trend Micro on Windows 10.
Devices that will need to be changed after resetting an eID password.
Narrator Screen Reader in Windows Operating System.