Desktop and Mobile Computing Services

Services that support access and use of community members’ devices and related
peripherals. Includes desktop and mobile device support, printing and related services,
and software and applications distribution.

Categories (4)

Desktop and Mobile Device Support

Knowledge articles and information in support of IT services related to University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. This includes software and application installation and troubleshooting.

Hardware Lifecycle Services

Knowledge articles and information in support of IT services related to purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Printing and Related Services

Knowledge articles and information in support of IT services related to technology associated with printers and copiers, such as copy, scan, fax, and print.

Software and Applications Distribution

Knowledge articles and information in support of IT services related to licenses, subscriptions, and distribution.