Desktop and Mobile Computing Services

Services that support access and use of community members’ devices and related
peripherals. Includes desktop and mobile device support, printing and related services,
and software and applications distribution.

Categories (4)

Desktop and Mobile Device Support

Knowledge articles and information in support of IT services related to University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service.

Hardware Lifecycle Services

Knowledge articles and information in support of IT services related to purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Printing and Related Services

Knowledge articles and information in support of IT services related to technology associated with printers and copiers, such as copy, scan, fax, and print.

Software and Applications Distribution

Knowledge articles and information in support of IT services related to distribution, installation, and troubleshooting of software, licenses and subscriptions.

Articles (5)

Buying a computer for college recommendations

Recommendations for buying a computer for a student at Kansas State.

Buying a Smartphone

With the ever changing selection of smart phones, it is difficult to provide a recommendation on exact phones that would be good. Most newer Android and iOS devices work with K-State email and calendaring systems.

Buying a Tablet for College

With the ever changing selection of tablets it is difficult to provide a recommendation on exact tablets that would work best. Here is a brief, but not all encompassing, list of tablets that should work with the university's systems.

Configuring shared accounts in Office 365

How to view and add a shared account in webmail.

Mapping Windows network drives in CatFiles

How to map a Network Drive on a Windows machine.