Knowledge articles and information supporting IT service desk operations.

Articles (9)

IT Service Desk Hours

This article provides the hours of operation for the IT Service Desk.

K-State using geolocation for increased security

Geolocation uses location technologies such as GPS or IP addresses to identify and track the whereabouts of connected electronic devices.

Using geolocation software allows K-State to verify if a student, faculty, or staff member is where they’re expected to be, restrict data access from particular locations, manage sensitive data, block suspicious attempts of accessing data, and define limitations.

Remove a Samba Connection on a Mac

Description on removing a Samba connection

Removing a group member in Grouper.

Removing a group member in Grouper.

Zoom Articles Index

This article has three articles about Zoom for Service Desk Consultants to reference.