Technical writing example #2

 Objective

This article goes over an example of Technical Writing for Knowledge Base Articles.

 Audience

• Service Desk Staff

 Environment  

• Team Dynamix

 Procedure

If you do not have Zoom installed please refer to Install Zoom for MS Teams

Zoom in MS Teams can be used 3 different ways.

Using the Zoom Tab

1. Once Zoom is installed for your MS Teams, you can access it from your left panel by clicking on the ... and then Zoom on the panel that pop up.
   
   

2. The My Meetings tab on top has most of the functionality here. Once there you can Start a Meeting, Schedule a Meeting, Share Screen, as well as see a list of upcoming meetings.

   Note: If it is the first time you are here you will be asked to log in.
   
   

Using the Zoom Messaging Extension

1. Once Zoom is installed on your MS Teams the Zoom icon will appear in your chat tool bar. Clicking on the icon will allow you to start or schedule a meeting.
   
   
    

Using the Zoom Meeting Bot

Zoom can be added to a Team or a Chat as an App.

Once added, Zoom will be available in all of a Team's public channel(s) or the specific Chat as a bot.

You will then be able to summon Zoom (by typing @Zoom) followed by one of the commands below.

@Zoom start - Start an instant meeting

@Zoom start [topic] - Start an instant meeting with a topic

@Zoom join [meeting ID] - Join a meeting with a meeting ID

@Zoom help - Show a list of supported commands

@Zoom logout - Logout from Zoom on all your Teams' channels