Knowledge articles and information in support of IT services related to practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes.
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Accessing the Imaging Web Client.
New eForm links that were configured after the Perceptive Content upgrade to version EP2.
The Technical specifications to be able to utilize the Perceptive Content desktop interface.
INowPrint: Error message "LoadLibrary |C:\Program Files(x86)\ImageNow\bin64\INowPrint64.dll) fail...
Fix an issue that prompts a user to re-acquire a scanner token each time a capture is selected.
How a consultant should go about a deprovisioning request.
Tips and information related to searching and accessing KB articles.
This article provides background information about the Softdocs' Etrieve platform.
Creating a Request or Incident Ticket using Team Dynamix
How to Submit a Request or Incident ticket using IT Service Portal
A summary of the most frequently asked questions about TeamDynamix during the implementation project.
This article provides an overview for how to access and navigate Softdocs Etrieve Central, a browser-based, mobile first management system for electronic forms and workflows.
This article provides an overview of how to use the Softdocs Etrieve E-Sign feature on document packages which have been routed to the user via workflows.
This article provides an overview of how to use the Softdocs Etrieve Flow Activity for accessing document packages that the user had an active role in such as approving, initiating, etc.
This article provides an overview of how to use the Softdocs Etrieve Flow Inbox for managing document packages which have been routed to the user via workflows.
This article provides an overview of how to use the Softdocs Etrieve Form Drafts for accessing and acting on incomplete forms.
This article provides an overview of how to use Softdocs Etrieve Forms that a user has permission to complete and submit.
This article provides an overview for Workflow Admin users of how to use the Softdocs Etrieve Workflow Monitor as a troubleshooting tool to monitor and act on stuck or errored packages.