Sign in to the KCCTO Salesforce org

 Objective

This article explains the proper way to login and access the KCCTO Salesforce org.

 Audience

• KCCTO Staff

 Environment  

Salesforce (KCCTO org)

 Procedure

Sign in to Specialist portal.

1. Go to https://kccto.my.site.com/specialist/s/.
2. Type your username and password.
3. Complete the Salesforce multi-factor authentication (MFA) steps. To setup the Salesforce Authenticator for your account, please refer to this Salesforce article. If you need further assistance, please submit a service request ticket and a member of our team will help.

Sign in to Admin portal.

1. Go to https://kccto.my.salesforce.com. 
2. Enter your K-State eID and password. 
3. Complete the Duo multi-factor authentication (MFA) steps. You can refer to this guide for additional information about Duo or submit a service request ticket if there is an issue with your Duo account. 

 Notes

• Salesforce recommends using Chrome as your default browser for the best user experience and improved feature compatibility. If you are using a different browser and experience an issue, please try switching to Chrome to see if it resolves the issue. 
• Using a VPN and/or certain browser plug-ins may also have an impact on Salesforce functionality. Try disabling one or all of those tools if you encounter login issues.