Popular Services
Identity and access management, including accounts, authentication, access to systems managed by K-State IT, and role-based provisioning.
Information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information. Includes services such as email, video conferencing, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms.
Distribution and installation of software, licenses and subscriptions. Includes both cloud-based and desktop software.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Support for University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance.
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Offerings that provide a secure computing environment. Includes network security, system security, application security, and threat monitoring and management.
Administration and management of core human resource systems, including payroll, benefits administration systems recruiting, position management, workforce development, and time and attendance.
Consultation and integration services, when offered as a consolidated service in support of data compliance and governance.
Offerings that relate to the management of academic course materials that facilitate teaching and learning (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals. Includes learning management systems including recording, storing, editing, and publishing lectures.
A Project Evaluation Request is the starting point for initiatives requiring IT resources, including projects, enhancements, and process reviews.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments are suitably equipped and functional to meet the needs of the education experience. This includes technology located in computer labs and self-service common use spaces.
Monitoring of IT services, including the underpinning technologies.
One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems, broadcast email and text messaging, electronic newsletter distribution, and digital signage.