Popular Services
Identity and access management, including accounts, authentication, access to systems managed by K-State IT, and role-based provisioning.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Support for University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Distribution and installation of software, licenses and subscriptions. Includes both cloud-based and desktop software.
Information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information. Includes services such as email, video conferencing, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Offerings that provide a secure computing environment. Includes network security, system security, application security, and threat monitoring and management.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments are suitably equipped and functional to meet the needs of the education experience. This includes technology located in computer labs and self-service common use spaces.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Residential Networking (ResNet) and Housing and Dining Services IT support.
Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Consultation and integration services, when offered as a consolidated service in support of data compliance and governance.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
A Project Evaluation Request is the starting point for initiatives requiring IT resources, including projects, enhancements, and process reviews.
Offerings that relate to the management of academic course materials that facilitate teaching and learning (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals. Includes learning management systems including recording, storing, editing, and publishing lectures.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Administration and management of core human resource systems, including payroll, benefits administration systems recruiting, position management, workforce development, and time and attendance.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.
Offerings relating to university policy or compliance guidelines and requirements. Includes support for audit processes.
Polling and survey offerings used to solicit feedback from a group of individuals for academic or business purposes. Includes application-based, online, and device-specific polling or survey systems.