People-based services that support the management of IT for the university. Includes enterprise architecture, continuous improvement and innovation, digital accessibility, IT communication and documentation, IT service delivery and support, portfolio and project management, and training and outreach.
Services (2)
Development and delivery of IT communications related to delivery of IT services. Might include communications related to system changes, service offerings, or service outages (planned or unplanned). Functionally, might include maintenance of support documentation and/or the service catalog.
A Project Evaluation Request is the starting point for initiatives requiring IT resources, including projects, enhancements, and process reviews.