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Services or Offerings?
Business Capability and Process Automation
  1. Services
  2. Administrative and Business
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Identity and Access Management
  1. Services
  2. Information Security
Identity and access management, including accounts, authentication, access to systems managed by K-State IT, and role-based provisioning.