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Ensuring that physical classrooms, specialized learning environments, and virtual learning environments are suitably equipped and functional to meet the needs of the education experience. This includes technology located in computer labs and self-service common use spaces.

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance.

Hosting and administration of databases, physical and virtual.

Support for University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information. Includes services such as email, video conferencing, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms.

Support of room and facility systems, including classroom management, building security, safety and risk management, housing and dining systems, point of sale, transportation, and parking systems.

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Administration and management of core human resource systems, including payroll, benefits administration systems recruiting, position management, workforce development, and time and attendance.

Identity and access management, including accounts, authentication, access to systems managed by K-State IT, and role-based provisioning.

Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.

Consultation and integration services, when offered as a consolidated service in support of data compliance and governance.

Offerings that relate to the management of academic course materials that facilitate teaching and learning (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals. Includes learning management systems including recording, storing, editing, and publishing lectures.