My Recently Visited Services
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Identity and access management, including accounts, authentication, access to systems managed by K-State IT, and role-based provisioning.
Information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information. Includes services such as email, video conferencing, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms.
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Residential Networking (ResNet) and Housing and Dining Services IT support.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Ensuring that physical classrooms, specialized learning environments, and virtual learning environments are suitably equipped and functional to meet the needs of the education experience. This includes technology located in computer labs and self-service common use spaces.
Support for University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Beocat is a High-Performance Computing (HPC) cluster at Kansas State University.
Request to add/modify TeamDynamix access.
Support of the Physical Security and Access Control needs of the KSU Campus, including those buildings that have been newly onboarded onto the Physical Access Control System.
Monitoring of IT services, including the underpinning technologies.
Distribution and installation of software, licenses and subscriptions. Includes both cloud-based and desktop software.
Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance.
Training resources for new staff needing technician access to TeamDynamix.
Administration and management of core human resource systems, including payroll, benefits administration systems recruiting, position management, workforce development, and time and attendance.
Broadcasting, live streaming, video recording and media production.
A Project Evaluation Request is the starting point for initiatives requiring IT resources, including projects, enhancements, and process reviews.
Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.
Ensuring that faculty and other course creators have the knowledge and assistance they need to optimize their effectiveness in using teaching and learning technologies, including e-text development and online course development.
One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems, broadcast email and text messaging, electronic newsletter distribution, and digital signage.