Knowledge articles and information in support of IT services related to distribution, installation, and troubleshooting of software, licenses and subscriptions.

Articles (41)

Adobe Creative Cloud and Acrobat Pro

Creative Cloud Suite allows faculty and staff to select which applications they wish to install directly through the Adobe Creative Cloud desktop application.

Adobe Express

Adobe Spark is available at no charge to all K-State Students, Faculty, and Staff. This article walks you through how to access Spark via the web.

Adobe: Installing Adobe Reader on Windows

How to install adobe reader on a Windows device.

Applications at K-State

Find out what software is available to K-Staters through K-State or partnerships with other providers.

Associating a file type with an app in Windows

Use one of the two methods below to change which apps open different file types by default

Code42

Informational article on Code42 software and licenses.

Downloading and installing Microsoft Visio Pro

Downloading and installing Microsoft Visio Pro.

Downloading and Installing SAS 9.4 on Windows 10

How to install or renew the license for SAS software.

Downloading and Installing SPSS 28

How to install SPSS on a Windows or Mac device.

eduroam

Information about the international roaming service eduroam.

File Storage Options

K-State File Storage Options.

Free Copy of Software for Students

How to access the free copies of software available to K-State students.

Google Chrome: Changing the Default Browser Language

How to change the default language in Google Chrome.

JMP

Informational article on JMP software and licenses.

Mac OS: Getting OS Updates

How to check for updates to Mac OS.

Managing Zoom Breakout Rooms

How to manage zoom breakout rooms.

Microsoft Power BI

Informational article on Power BI software and licenses.

Microsoft Visio Pro

Microsoft Visio Pro is a diagramming and vector graphics tool used for creating visual representations of information. Microsoft Visio Pro licenses are available for lease through the Division of Information Technology for faculty and staff who need to create flowcharts, network diagrams, org charts, floor plans, and more.

Narrator Screen Reader in Windows Operating System

Narrator Screen Reader in Windows Operating System.

Office 365: Installing the Outlook App for iPhone or iPad

How to install and sign into the Outlook app on an iPhone or iPad.

Office 365: Managing your email

Office 365: Managing your email.

OneDrive: Checking storage usage

How to check how much storage space is free in OneDrive.

Requesting a Code42 License

Informational article on how to request or obtain a license.

Requesting a JMP License

Informational article on how to request or obtain a license.

Requesting a Microsoft Power BI License

Informational article on how to request or obtain a license.

Requesting a Microsoft Visio Pro License

Informational article on how to request or obtain a license.

Requesting a ShareFile and RightSignature License

Informational article on how to request or obtain a license.

Requesting a Statistical Analysis Software (SAS) License

Informational article on how to request or obtain a license.

Requesting an Adobe Software License

Informational article on how to request or obtain a license.

Requesting an SPSS License

Informational article on how to request or obtain a license.

ShareFile and RightSignature

Informational article on ShareFile + RightSignature Licenses software and licenses.

Statistical Analysis Software (SAS)

Informational article on SAS software and licenses.

Statistical Analysis Software (SPSS)

Informational article on SPSS software and licenses.

Switching Adobe Accounts in Creative Cloud Desktop App

Switching Adobe Accounts in Creative Cloud Desktop App

Using a Duo Mobile Passcode

How to authenticate using the passcode from DUO mobile.

Using the Ping Command

How to perform the ping command on a Windows or Mac device

Windows 10 - System Restore in Windows 10

How to perform a system restore to a previous point in time on a Windows 10 device.

Windows 10: Determining if a device installed properly.

How to determine if a driver is installed correctly on a windows 10 device. Also shows how to uninstall or update a driver.

Windows: Prevent Windows 10 from connecting to KSU Guest

How to make it so that a Windows 10 device doesn't automatically connect to the KSU Guest network.