Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance.
Support of room and facility systems, including classroom management, building security, safety and risk management, housing and dining systems, point of sale, transportation, and parking systems.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Administration and management of core human resource systems, including payroll, benefits administration systems recruiting, position management, workforce development, and time and attendance.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.