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How to Submit a Request or Incident ticket using IT Service Portal
Removing programs and services from Startup.
Cover Qualtrics Research Services and Purchasing Respondents.
This article provides the hours of operation for the IT Service Desk.
Provides organizational listing of staff within the IT Service Desk umbrella organization.
Students can run a degree audit (DARS) report in uAchieve Self Service to determine which classes they need to take to attain their degree.
Users needing to access the uAchieve Self Service tool to run a degree audit can access it in many different ways.
Creating a Request or Incident Ticket using Team Dynamix
Information about the international roaming service eduroam.
Defines email clients that are supported by the IT Service Desk and Information Technology Sources
Example of Technical Writing for Knowledge Base Articles for the Service Desk.
This procedure is tailored for the Graduate School's business practice for entering transfer courses and exceptions in self service.
The KSU Advisor Center allows advisors to add or remove advising holds from the All Advisee list.
Note: This mechanism is for advising holds only, other service indicators need to be managed using the Service Indicator tools in KSIS.