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Consultation and integration services, when offered as a consolidated service in support of data compliance and governance.

Information sharing, productivity, and integrated collaboration suites used to create, share, and exchange information. Includes services such as email, video conferencing, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms.

Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.

Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling.

Strategy, planning, architecture, and operation of physical and virtual data centers, including on-premises, remote, and cloud-based data centers.

Content management systems, portals, web hosting, web analytics, user experience design, and URL management. Also includes website and mobile application development.

Analog and digital voice services.

Monitoring of IT services, including the underpinning technologies.

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Ensuring that physical classrooms, specialized learning environments, and virtual learning environments are suitably equipped and functional to meet the needs of the education experience. This includes technology located in computer labs and self-service common use spaces.

Support for University owned end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.