Knowledge articles and information in support of IT services related to the management of academic course materials that facilitate teaching and learning (e.g., videos, documents, spreadsheets) and that facilitate teaching and learning using online portals.

Articles (30)

Add the My Mediasite App in Canvas

Add the My Mediasite App in Canvas

Adding a supported third-party app in Canvas

Adding a supported third-party app in Canvas.

Adding the Teval Item in Canvas

How to add the Teval item to a Canvas course.

Assign attendance with the K-State Attendance app in Canvas

Assign attendance with the K-State Attendance app in Canvas

Deleting a video from Mediasite

How to delete a Mediasite video.

Downloading the Canvas Student Mobile App (Android)

The Canvas Mobile App is another way students can view Canvas quickly and easily and can be downloaded to an Android device.

Embedding a Collection of Mediasite videos in a Module in Canvas

How to Embed a Collection of Mediasite videos in a Module

Embedding a Mediasite video in a Canvas Assignment

How to embed a Mediasite video in a Canvas Assignment.

Embedding a Mediasite video into a Canvas module

Canvas: Embedding a Mediasite Video into a module.

Embedding a Mediasite video into a Canvas Quiz

Embedding a Mediasite video into a Canvas Quiz

Excluding an assignment from the final course grade in Canvas

Canvas: Exclude an assignment from final course grade.

Mediasite Editor: Video Save Jobs Quickly Fail

Mediasite Editor: Video Save Jobs Quickly Fail

Mediasite player error: "Mediasite LTI Error"

Mediasite: "Mediasite LTI Error"

Mediasite player error: "The requested presentation is currently unavailable"

Issues when attempting to watch a Mediasite presentation can give an error message. Here's how to resolve it.

Merging (Cross-Listing) Sections in Canvas

In Canvas, credit courses are automatically created, via KSIS, at the section level. So you will have one Canvas course for each section in KSIS.  In the Canvas interface and documentation this is called Cross-listing. At K-State and in KSIS, this is called Merging.

Muting an assignment in the New Gradebook in Canvas

Muting an assignment in the New Gradebook in Canvas.

My Mediasite: Editing a Mediasite video

Editing a Mediasite video archived as per Brandon Utech

Processing Scantrons with different question sets in Canvas

Processing Scantrons with different question sets in Canvas.

Register for classes in HRIS

Registering for training classes in HRIS.

Removing a navigation item from Canvas course settings

How to remove a navigation item from a Canvas course.

Student Incomplete process for Canvas and KSIS

When a student receives an I or Incomplete as their grade in KSIS, an automated process starts to give those students an additional semester’s access to the Canvas course in which they are received the incomplete to continue working on the course. Instructors do not have to do anything other then set the Incomplete in KSIS. Students who receive no grade or any other letter grade do not fall within this process.

TEVAL Support - Admin features

Details on TEVAL admin tools

TEVAL Troubleshooting - Instructors & GTAs

The common instructor and GTA related issues with TEVAL and how to handle them. For tier 1 support for TEVAL.

TEVAL Troubleshooting - Students

Common issues with TEVAL for students and how to handle them.

Why won't my File Upload Assignment finish submitting in Canvas?

Why won't my File Upload Assignment finish submitting in Canvas?