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Setting custom permissions for a Knowledge Base article
Setting custom permissions for an article.
Searching the Knowledge Base
Tips and information related to searching and accessing KB articles.
Creating a Knowledge Base article
This article provides the steps in how create a knowledge base article including some technical writing standards and image guidelines.
Style and formatting guide for writing Knowledge Base articles
This checklist is for KB Approvers and Authors to reference when writing articles in TDX.
Checklist for publishing Knowledge Base articles
This article provides an overview of the steps required in publishing a KB.
Knowledge Base article statuses
A description and explanation of how to leverage KB statuses.
Approving Knowledge Base articles
Process for approving Knowledge Base articles in TDX.