Using a Duo Bypass Code at Kansas State University

 Objective

Using a Duo Bypass Code at Kansas State University.

 

 Audience

  • Faculty
  • Staff

 

 Environment  

Duo

 

 Procedure

In an emergency, when you don't have any of your Duo options available to you, call the IT Help Desk at 785-532-7722 for an emergency bypass code.

  1. Call the Kansas State University IT Service Desk at 785-532-7722.
  2. Ask for a Duo two-factor emergency bypass code. You will be asked to verify your identity by providing unique personal information.
  3. On your computer, click the Enter a Passcode button.


     
  4. Enter the bypass code in the passcode field, and click Log In.

          Note: You can authenticate using a Duo Passcode or Duo Bypass Code.

  • A Passcode can is generated using the Duo Mobile app on your smartphone or tablet. The app can generate passcodes to log in when you do not have a cellular or WiFi connection. For step-by-step instructions, go to the Using a Duo Mobile Passcode Knowledge Base Article.
     
  • The IT Services Desk can provide a Duo Bypass Code when your primary device is unavailable (lost, stolen, unavailable, dead battery, malfunctioning, etc.). To get a Duo Bypass Code, call the IT Service Desk at 785-532-7722.

 

 Notes

 

Details

Article ID: 178
Created
Tue 5/31/22 7:12 PM
Modified
Tue 12/13/22 5:02 PM