Immediate Access: Accessing your Course Materials

3 Easy Ways to Access Your Course Materials:

1. Your .edu E-mail
2. The BryteWave Website
3. From CANVAS

You can access your digital course materials utilizing any one of these three ways:

1. Your .edu Email

• E-mail sent to your school e-mail account
  • A BryteWave (RedShelf) account will be created using your school e-mail address
  • An e-mail will be sent to you with a link to your shelf
  • This e-mailed link will take you to your BryteWave Discover Shelf account where you can log in using your school e-mail address and find your preloaded material on your Shelf
  • Additional support for e-mail can be found here: BryteWave Email info

2. The BryteWave Website

• Log in using the URL for BryteWave: https://brytewave.redshelf.com/

• Forgot your password or didn't receive a password?
  • Go to: https://Brytewave.redshelf.com
  • Select the Log in Button in the Upper Right
  • Select 'Forgot Password' or Navigate to this link: https://brytewave.redshelf.com/accounts/forgot/
  • Use your school e-mail address to reset your password

3. From CANVAS

• Use the link in CANVAS to access your BryteWave Materials
  • Log in to CANVAS and navigate to your course
  • Then choose the BryteWave Link named BryteWave Course Materials

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• You will be taken to the BryteWave 'My Shelf' page. 
• Click on the title you are looking to access or 'View Details' to see the details of the product

• Click on the title and some product details will pop up. 
• For an eBook you can click READ NOW to open it in a new tab

Instructions for Accessing Your Course Materials:

• Some digital products require a code to access the materials on the publisher’s website. 
• Click Copy the Code to Clipboard and then click Access Courseware. 
• You will paste that code into the designated field on the site you are sent to

• If the ACCESS COURSEWARE button is not available for a specific product; you will go directly to that publisher's website listed in Canvas or use a link provided by your instructor. 

Troubleshooting:

If you believe you should have access to your book, but your shelf is empty, contact your bookstore. Provide specific details as outlined below to help resolve your issue:

• On the Brytewave.redshelf.com site or from the LMS verify the e-mail address that the student is logged into on BryteWave.
  • (Select their name in the upper right corner and select ‘My Accounts’
• Attach or insert a screen shot of the "stopping point" you hit when you are trying to access your BryteWave/RedShelf eBook
   
• The device you are using when you are experiencing this access to your eBook issue.
  • Windows Desktop/Laptop
  • Mac Desktop/Laptop
  • iPhone
  • iPad
  • Android
     
• The browser you are using when you are experiencing this access to your eBook issue.
  • Safari (iPhone, iPad, Mac)
  • Internet Explorer
  • Google Chrome
  • Firefox

I’m taken to a login page instead of My Shelf, what do I do?

• Try to enable your cookies, follow these steps
• Try another browser. We recommend Chrome
• Try to log in with your .edu email address and reset your password
• Try to refresh your webpage. This may reset anything that may not be allowing you to log in automatically

Virtual Help Desk: 

• https://brytewavesolve.zendesk.com/hc/en-us

Student Support Documents

• https://brytewavesolve.zendesk.com/hc/en-us/categories/360001627173-Student-Support
• BryteWave Courseware Publisher Instructions Index

Customer Support

support@brytewave.com

1-877-612-2233