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A detailed description of the search functions in the TeamDynamix ticketing application.
A summary of the most frequently asked questions about TeamDynamix during the implementation project.
A description and explanation of how to leverage KB statuses.
Process for approving Knowledge Base articles in TDX.
TDX has a number of delivered data elements that drive functionality within TDX, as well as reporting that is shared with university leadership.  This article provides definition around those data elements and their usage.