What is Respondus Lockdown Browser?
Respondus LockDown Browser is a custom browser that locks down the testing environment within Canvas. When students use LockDown Browser they are unable to print, copy, go to another URL, tab or browser, or access other applications. Specific applications such as a calculator or URLs such a an online resource can be allowed.
When an assessment is started, students are locked into it until they submit it for grading.
What is Respondus Monitor?
Respondus Monitor is an automated proctoring system. It requires the use of Lockdown Browser and when the Monitor option is enabled, it uses a student’s webcam and video analytics to help deter academic dishonesty during non-proctored exams. Students use a webcam to record themselves during an online exam. Afterward, flagged events and proctoring results are available to the instructor for further review.
Who can use Respondus Lockdown Browser and Monitor?
K-State licenses Respondus Lockdown Browser and Respondus Monitor for the full university and it is available to all courses in Canvas.
I am a student, where can I get Lockdown Browser?
If you are using a personal device, the download link is at https://download.respondus.com/lockdown/download.php?id=538647979. This is specific to K-State and is the one that must be used to interact with K-State Canvas.
Lockdown Browser isn't behaving properly, what can I do?
Respondus has a Student FAQ section at https://support.respondus.com/hc/en-us/sections/4409607115931-Student-Support
A few things to check are
- Make sure your Lockdown Browser version are reasonably close to those listed on https://download.respondus.com/lockdown/download.php?id=538647979, if you have a significantly older version you might need to install the newer version. Though you might want to try step 2-5 below first.
- Make sure to close as many of the background apps as possible before launching Lockdown Browser. You cannot use web conference software (Zoom, Skype...), remote desktop application (Microsoft Remote Desktop, TeamViewer...) and generally any software that capture and communicate what's on your screen when running Lockdown Browser.
- Make sure there is no current system update happening. If so pause/delay them until a later time.
- Some antivirus might block Lockdown Browser's connection to AWS, causing page to not load. Try temporarily disabling your antivirus if the 2 steps above does not resolve your issue.
- Restart your computer, complete step 2-4 above and try again.
If none of the solution above resolve the issue. Please reach out to the Service Desk at 785-532-7722 or submit a ticket at support.ksu.edu.