Body
Opt-out/In Deadline: The Last Day to Drop class - 100% refund deadline {refer to the academic calendar}
Email Portal Opt-Out Process
Opt-out is a decision you will make for each eligible course.
- An email is sent to the students .edu email with a link to the opt-out portal
![Opt-Out Email View](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=017c36b9-502b-479a-9070-14c1c0c48107.png&beidInt=2)
- Students should follow the link to the opt-out portal login.
![Opt-Out Portal View](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=83b52aa4-7589-497e-853e-d8238b4eeaf7.png&beidInt=2)
![Create a Password View](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=fe35666a-6439-46c5-9835-be4d2a649248.png&beidInt=2)
- The student will see their courses listed.
![Course List View](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=278572d1-d172-4207-a85c-cb2afb1d3d0f.png&beidInt=2)
- Click View Course Materials to see details about the materials used for that class
![Course Materials Detail](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=a9600efb-8509-4022-b351-16a9a37ca235.png&beidInt=2)
- Click opt-out button listed in portal by their name and the courses they enrolled in.
- Button will change to “Opt-In” When student completes the opt out action
- Student can Opt back in before the deadline by following the same process and click “Opt In”
![Course Material Opt-Out View](https://support.ksu.edu/TDPortal/Images/Viewer?fileName=85daae11-9653-4ecd-a41f-50893d3a0f97.png&beidInt=2)
- If the student has physical material in their possession or on order for the program a pop-up will list the titles (posting cancelled or Refund action required)
- Student should contact the store via email or phone to set up product return to finalize the opt-out.
- Student will be able to complete the opt out process within 24 hours of the return
- An email confirmation will be sent when finalized.
Store Customer Support