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Opt-out/In Deadline: The Last Day to Drop class - 100% refund deadline {refer to the academic calendar}
Email Portal Opt-Out Process
Opt-out is a decision you will make for each eligible course.
- An email is sent to the students .edu email with a link to the opt-out portal
- Students should follow the link to the opt-out portal login.
- The student will see their courses listed.
- Click View Course Materials to see details about the materials used for that class
- Click opt-out button listed in portal by their name and the courses they enrolled in.
- Button will change to “Opt-In” When student completes the opt out action
- Student can Opt back in before the deadline by following the same process and click “Opt In”
- If the student has physical material in their possession or on order for the program a pop-up will list the titles (posting cancelled or Refund action required)
- Student should contact the store via email or phone to set up product return to finalize the opt-out.
- Student will be able to complete the opt out process within 24 hours of the return
- An email confirmation will be sent when finalized.
Store Customer Support