Requesting an Adobe Software license

 Objective

Details how to obtain an Adobe Creative Cloud Suite (CC) license. Creative Cloud includes the Acrobat Pro application.

 Audience

  • Departments needing device licenses for labs, classrooms, multi-use computers and for student employees
  • County paid extension employees

 Environment  

  • Windows
  • Mac

 Procedure

​​​​​​Requesting a license

  1. Open the Request Software and Application Distribution form.
  2. In the Which software do you need to add/change/remove a license list, select Adobe Creative Cloud.
  3. In the What do you need to do? list, select the action needed.
  4. Fill out the rest of the details of the request. 
  5. Click Request.

    Notes: 
    • In July the Division of Information Technology will email departments instructions on how to review and reorder license for devices, student employees and county paid extension employees.
    • Creative Cloud Suite allows faculty and staff to select which applications they wish to install directly through the Adobe Creative Cloud desktop application.

Removing an individual license

  1. Open the Request Software and Application Distribution form.
  2. In the Which software do you need to add/change/remove a license list, select the software you wish to remove. 
  3. In the What do you need to do?​​​​​​​ list, select the type of license you want to remove.  
  4. Fill out the rest of the details of the request. 
  5. Click Request.
     

 Notes

Adobe offers Shared Device Licenses for labs, classrooms, and other shared multi-user machines, and Named-user Licenses for faculty and staff using their University and personal devices. A Shared device license is recommended for student employee computers.  Some key differences between the two license types are as follows:

Feature Device License Named License
Intended usage scenario Lab computers, kiosks, and other shared multi-user machines only. Educators and staff members using their University and personal devices.
Number of computers licensed per seat/user 1 computer. 2 computers for the licensed user.
Desktop app availability All desktop apps included in one large package (takes up ~25 GB of disk space). Needs to be installed by IT support. Users can select, install, and update only the needed apps any time using self-serve portal.
Mobile app availability Not included. Adobe iOS and Android apps included with named license

 

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Details

Article ID: 207
Created
Wed 6/1/22 5:46 PM
Modified
Mon 2/5/24 4:08 PM

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